Frequently Asked Questions
Q: I would like to get my Persian wedding invitation done; what are my choices and how I can place my order?
A: Here is the step-by-step process:
Step2 - Decide if you would like to have one of our Decorative Borders incorporated into your wedding logo on your card. Please choose a simple blank card if this is the case.
Step3 - Decide about the wording in the invitation -content of the invitation- if you have not yet done so. You may want to check out our Wording Ideas for this purpose
Step4 - Once you are done with steps 1 thru 3, then you are ready to fill in the Order Form
Step5 - We will get back to you with an accurate estimate based on our Pricing List and also based on the blank cards that you have selected. We will walk you through payment process then.
Step6 - Once you placed your order, then you will receive multiple draft designs for your wedding logo (Bride and Groom's names intertwined). You will select the best logo
Step 7- We will work with you select the best border/card/envelop if you have not decided yet and finalize the content and cover design
Step 8- The cards and envelops will be shipped to your address
Q: How long it takes to have my Persian wedding invitation ready and shipped to me?
A: Since your wedding cards need special design custom-made to your style and taste, your personal opinions and feedbacks play important role in the process. The precise length of the process depends on how well we coordinate with each other. This can be as short as 10-15 working days; however, the process can take longer if we can find you and get your feedback on time:-)
Q: What if I need my custom design really fast?
A: Custom designs take time. Please plan in advance and avoid asking for an expedited custom design for your Persian wedding invitation because we do not compromise the quality of your custom wedding card design because this is the invitation to the most important event in your life. In case of an emergency request for an expedited custom Persian wedding invitation design, there will be a 30% extra charge on the original pricing.
Q: How can I pay for my order?
A: You can either use your debit card or credit card to pay, or if you have a paypal account you can use it. Here are the payment options:
- Personal Check
- Cashier's Check
- Money Order
- American Express
Q: How secure is the payment on Karte-Aroosi.com?
The shopping cart on Karte-Aroosi.com is built and supported by paypal and it is highly secure. With more than 150 million accounts in 190 countries and regions, PayPal offers a reliable and secure online payment service. Immediately after each transaction you will be provided with an email as a receipt for the payment.
Q: I still haven't found the answer to my question, what should I do?
A: Please send us an email to customer service or call us at the following numbers and one of our friendly staff will gladly answer any questions you may have about your custom Persian wedding invitation design: Toll Free: 1-800-536-7607 International Customers: +1-808-396-4000
Questions? Call us at 1-800-536-7607 or Send us an email
(International Customers: +1-818-396-4000)