KARTE-AROOSI.COM %100 Satisfaction Guaranteed:
Your %100 Satisfaction is our first priority!
Please read our “Return and Refund Policy” to learn more about our “satisfaction guaranteed” program.
Return and Refund Policy:
You may return most unused items purchased at KARTE-AROOSI.COM within 30 days of the original delivery for a full-refund.
- An untouched blank thank you card or a blank envelop that has remained intact can be considered as unused item
- A designed and printed wedding card or a printed envelop is NOT considered an unused item and therefore is NOT refundable.
We will pay the return shipping costs if the product is defective or the return is a result of our error. If the item is returned for any other reason the customer would be responsible for the return shipping amount.
We will credit you in the same manner as your original payment within 7 days of receiving the returned item.
Ship authorized returns to this address:
3673 San Fernando Rd #106
Glendale CA 91204
For questions regarding our return policy please contact our customer service team at: CUSTOMERS@KARTE-AROOSI.COM
Customer Service: 1-800-536-7607 (US and Canada) +1-818-396-4000 (international)
KARTE-AROOSI.COM Terms and Conditions:
- These Terms and Conditions shall be governed in all respects by the laws of the State of California as such laws are applied to agreements entered into and to be
performed entirely within the State of California.
- Services provided by KARTE-AROOSI.COM, are available only to, and may only be used by individuals who can legally buy our products under applicable law(s). Without limiting the foregoing, our services are not available to minors (persons under the age of 18). If you are an individual under the age of 18, you can use this service only in conjunction with, and under the supervision of your parents or guardians. If you do not qualify, please do not use KARTE-AROOSI.COM.
Access, Interference, and Copy:
- Information on KARTE-AROOSI.COM is updated on a regular basis. You agree that you will not use any robot, spider, scraper or other automated means to access the site for any purpose without our express written permission. Additionally, you agree that you will not: (a) take any action that imposes, or may impose in our sole discretion an unreasonable or disproportionately large load on our infrastructure; (b) copy, reproduce, modify, create distribute or publicly display any content from
KARTE-AROOSI.COM without a prior expressed written permission from us, as applicable.
As for sales on KARTE-AROOSI.COM, we accept checks and money orders as alternative payment options. However, shipment/emailing of the ordered item in this case may take longer as checks/ money orders need to be received and cleared before shipment/emailing of the ordered products. Customers who wish to use check or money order may contact us for assistance. - Please note that all sales are final. KARTE-AROOSI.COM accepts returns in rare cases.
Custom Card Designs:
- Although custom wedding card designs belong to the customers, KARTE-AROOSI.COM and its affiliated websites preserve the royalty of the designs as its own property and all rights as for copying and re-producing the custom calligraphy designs are reserved. No one else, including our customers, has the right to copy or reproduce our designs without a written permission form us. KARTE-AROOSI.COM may post your custom wedding card as a sample on the sample card designs section or might show your card design to another prospective customer. If for any reason, you do not wish your card to be presented to others, you may send us a written notice using the contact us page on KARTE-AROOSI.COM. Your notice does not take the royalty of the design away from KARTE-AROOSI.COM. Having your notice received, we reserve the right of changing the names and using your card design for abovementioned presentation purposes.
- In the occasion that a customer, for privacy or any other personal, cultural, and ... reason(s), wishes to take the above-mentioned right of design completely away from KARTE-AROOSI.COM, he or she must: 1. Notify KARTE-AROOSI.COM in writing using the contact us page on KARTE-AROOSI.COM. 2. Be advised that the posted prices are no longer effective for this kind of custom designs and the price will have to be adjusted accordingly.
- All shipping fees (if any) are for US customers only. For international customers (customers outside US) shipping and handling may change.
- All shipping fees (if any) are based on USPS priority mail services. If you wish to use another type of mail services you need to contact us and let us know about your preference. The shipping fee in this case may change.
- It may take up to three weeks upon order time for the customer to receive his/her ordered wedding cards. For international customers (outside US) the shipping and handling time might be longer. KARTE-AROOSI.COM processes urgent orders; howeve, there will be a %25 surcharge applicable to all urgent orders.
- Insurance fee is already included in the Shipping fees. If for any reason your package gets damaged in the shipping process, the insured price will be refunded or KARTE-AROOSI.COM will send you another similar package, if applicable.
WE, OUR SUBSIDIARIES, OFFICERS, DIRECTORS, EMPLOYEES AND OUR SUPPLIERS PROVIDE OUR WEB SITE AND SERVICES "AS IS" AND WITHOUT ANY WARRANTY OR CONDITION, EXPRESS, IMPLIED OR STATUTORY.
You agree to indemnify and hold us and (as applicable) our parent, subsidiaries, affiliates, officers, directors, agents, and employees, harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your breach of this Agreement or the documents it incorporates by reference, or your violation of any law or the rights of a third party.
Changes and Updates:
These "Terms and Conditions" will be subject to change without prior notice. Changes are effective immediately after this document is updated. Please check our website regularly to learn about our latest Terms and Conditions.